Tuesday, August 14, 2012

Who and How Much: Wellesley Window Cleaners

Every time I get a quote for a home repair or maintenance item it seems to cost twice as much as I think it should. I recently had this experience as I requested quotes to clean the windows in our 1,800 square foot home.
 
We've got 10 double hung windows on the second floor, and 10 more on the first floor. Also on the first floor, we have 24 casement windows, 4 skylights, a sliding glass door, and a front door with glass and sidelights. The majority of the windows have screens and the casement windows have removable grids.
 
The first quote came from a local franchise of a nationwide window cleaning company: $390. I thought this was a little high so I called on Service Magic to see if we could do better.
 
Service Magic is an interesting business. You submit a request online and they try to match you with service providers in your area who reach out and arrange a time to come by for a quote.
 
I submitted a request for quotes at 4:00 pm on a Tuesday and within 10 minutes 2 companies called to set a time to stop by for a quote. By 6:00 pm two of the providers visited our house and provided a written quote. Amazingly quick - these guys know they're being price compared and there are other firms competing for the business. The quotes were in the $350-$365 range.
 
The next morning a third firm stopped by when we weren't here and left a quote for $220 along with a brochure and a business card. I was skeptical that the lowest quote would be the best, but after comparing ratings on Service Magic for each of the providers, the cheapest guys had the best overall rating. And the homeowner reviews gave me confidence it would be a solid experience. So I called Rise and Shine Window Cleaning and scheduled an appointment for the coming Monday morning between 8 and 9 am.
 
That Monday morning I got a call at 8:00 am letting me know they were on their way and shortly thereafter Leoni and Giancarlo Carvalho -- brothers and owners of the business -- showed up in their totally legit-looking signed window cleaning van.
 
Window cleaning is a bit of a tricky industry and looking back, I had to think a bit why it took me so long to have this done. I say it's tricky because on one hand it seems like tedious but simple work. All it takes is some Windex and paper towels, right? Wrong. It takes ladders, scrapers, solvents, know-how, skill and much more. Furthermore, nobody likes strangers in their house. If we're lucky, we've found housecleaners we trust. Going through that again with window cleaners is a bit of an adventure. But it's worth it because after 5 years windows and screens can get pretty dirty.
 
When the guys showed up they politely introduced themselves and described how they'd like to do things. First they'd remove all the screens from the inside, then they clean the outside of the windows, then the inside.
 
We've got a no shoe policy in our house so I asked them if they could wear shoe covers while they were inside. They said of course - they always do that. We've had contractors over for much more expensive remodeling projects who didn't show that kind of respect for our home. Nice touch.
 
So I went about my work from my home office and they set out cleaning the windows. They were quiet, and efficient and polite...I really don't think I could be any more pleased with window cleaners.
 
About half way through the project I took a break to see how they were doing. It dawned on me just how much work this is and how I could have spent 3+ weekends on this project and still not achieve the results they did in 4 hours. They quietly moved furniture away from in front of windows and replaced it exactly where it was. They scraped away built up debris on windows that would have taken a lot of elbow grease otherwise. They removed, cleaned, and replaced screens without breaking a single thing. I'm sure I could have busted $200 worth of stuff bungling the job on my own.
 
I had a conference call towards the end of their time here so I left a check for them knowing I'd be happy with the job they did. I love it when I do my job while professionals do their job better than I possibly could. These guys were fantastic. And what a difference clean windows make. Absolutely sparkling clean and clear. Well done.
 
These guys were great. Absolutely highly recommended. 5 out of 5 stars.
 
Check 'em out:
Rise and Shine Window Cleaning
 
And check out Service Magic too while you're at it.
 

16 comments:

Anonymous said...

Another way for people to earn some money thanks to the internet is
by selling items in online auctions. Viia - Sat is
looking to change the way the world communicates withh itss
new Exede Satellite Internet Service. As a result, tthe company is therefore more productive as well annd happier workers will stay with
the company longer.

Isabella said...

I wanted to enhance my income, so I decided to offer paying guest services in Durban. Thus, I was looking for affordable housekeeping services in the region, and my search took me to Durbancleaningservices.com. I must say that I am actually a satisfied customer, because these professional cleaners never gave a chance to complaint.

SimonaGabriele said...

A cleaning service will usually come in after hours, cleaning all areas of your office. You'll probably find several office cleaning companies in your city, so you'll have to choose the one that's right for you. stanley steemer special $99

Unknown said...

Dear Admin,

I have gone through your each and every post. It's really informative that helps to enhance our cleaning efficiency. I have shared many of your post to my team and my friend. It's useful keep sharing.
Regards,
Commercial Cleaning Sydney|Commercial Cleaning Services Sydney

yogesh kumar said...

I admire this article for the well-researched content and excellent wording. I got so involved in this material that I couldn’t stop reading. I am impressed with your work and skill. Thank you so much.

spring cleaning service in sydney

yogesh kumar said...

I admire this article for the well-researched content and excellent wording. I got so involved in this material that I couldn’t stop reading. I am impressed with your work and skill. Thank you so much.

upholstery cleaning service in sydney

juststeamitcleaners said...

You've posted such a great article on window cleaning. Thanks to publish the valuable post. Simple shampooing or chemical treatments are not effective for spot treatments or pet stain removal and can actually be harmful to your delicate rugs. click rug cleaning San Antonio to get our quality cleaning services.

xccc said...

Do you know the indicators of worldwide recognition of individuals during this contemporary world? Of course, number of followers to the Twitter account can be described as firm indication in today. buy twitter followers

yogesh kumar said...

I admire this article for the well-researched content and excellent wording. I got so involved in this material that I couldn’t stop reading. I am impressed with your work and skill. Thank you so much.

carpet cleaning Bondi

Privilege Cleaning said...

Hire the professional cleaning service providers who have the proper equipment for cleaning. Cleaning services canberra who is efficiently doing the cleaning services.

Idaho Maintenance said...

Window cleaners make you work easy and help you in cleaning services. Janitorial Service Boise who provides the cleaning services for your home and other corner of your home.

Sunshine Eco Cleaning said...

Thanks for sharing informative post. Looking for best window cleaning Sunshine coast, we are the professional cleaning company offering window cleaning, bond cleaning & other cleaning services.

burnscleaning said...

Very informative article, which you have shared here about the window cleaning services. After reading your article I got very much information and it resolved many of my doubts. If anyone looking for the best cleaning services Portland, Visit burnscleaning

David aarons said...

This information is meaningful and magnificent, Which you have shared here about the Window cleaning. Your article is very useful for those who are interested to know more about the window cleaners. Thanks for sharing this article here. Best House Cleaners Portland

Marshall Brown said...

I really appreciate that you have put so much effort in gathering the information and sharing with us, I love cleaning my home because a clean environment is a healthy environment thanks.
Regards
http://www.americanebs.com/what-we-do

Joseph said...

Weight is an important factor when you are buying a stick or a cordless model. This is because most modern full-sized uprights sit on top of great wheels which makes maneuvering them pretty easy. shark cordless vacuum

Related Posts Plugin for WordPress, Blogger...