Comments on Welcome to Casa Dwyer: Things To Avoid: Guardsman Furniture Insurance

Everyone would agree that insurance nowadays is a ...

2012-02-21T02:43:50.716-05:00

Everyone would agree that insurance nowadays is a necessity. Whether it be your belongings, the people you love or yourself.

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As SOP, the company should have made changes and a...

2012-01-09T22:40:37.318-05:00

As SOP, the company should have made changes and acceptable terms for their furniture.

These insurance companies do have their affairs de...

2012-01-08T21:54:47.609-05:00

These insurance companies do have their affairs dealt with.

Thank you very much for sharing this article, I ho...

2012-01-02T01:14:23.172-05:00

Thank you very much for sharing this article, I hope to get one soon.

This is not the first time that I've read a co...

2011-12-06T11:04:16.373-05:00

This is not the first time that I've read a complaint about the furniture insurance company. Any action from the Consumer Affairs Division of Insurance regarding your complaint?

Thank you for sharing this, I've never given m...

2011-11-30T21:20:52.696-05:00

Thank you for sharing this, I've never given much thought on this topic.
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Thanks for the heads up. Without people like you, ...

2011-11-29T21:19:52.427-05:00

Thanks for the heads up. Without people like you, these scammers will continue to victimize people and rob them of their money.

Thank you very much for sharing this information.

2011-11-25T03:56:32.480-05:00

Thank you very much for sharing this information.

8-24-11 / Ok, so here we are. We purchased an enti...

2011-08-24T13:00:21.552-04:00

8-24-11 / Ok, so here we are. We purchased an entire bedroom set from Ashley (6k) and also purchased the Guardsman coverage ($300) because of the $$ involved. So I notice the drawers on several of the pieces have broken. The plastic pieces that hold the drawer in place deteriorated and fractured. I called Guardsman and explained to the Rep that several drawers were involved in several pieces. I went through the same claim process as others described with the exception I told her it was the dresser and chest with multiple broken drawers. They sent me one claim form. I wrote on my one claim form the dresser and chest and circled the picture that looks like a dresser and or chest (There is only one picture to circle that looks like a dresser or chest). Three weeks later a guy shows up takes a couple of pictures and says he will be in touch, (he didn’t bring any parts) but that I need to call back and report the other pieces with the broken drawers and need to file each claim for each piece before he does anything. By the way, he only came out to check on the dresser and had no repair work order for the chest which was also on the claim form. So I did call back, (that day) and in two to three weeks a girl calls and says, the claims have been denied because the second set of claim forms went past 5 days. It went past 5 days because the first Rep failed to explain that individual items needed to be filed out with separate claim forms and failed to send me separate claim forms (she only sent one). And what happened with the first claim that was within the 5 days, well I don’t know about that, and the fact that I originally wrote Chest and Dresser on the claim form, must not matter. Now I’m waiting on another phone call while they review my complaint. I figure it will be another 3 weeks before I hear from anybody at Guardsman. What a waste of money and time Guardsman was. This is a poor excuse for a protection plan and it’s mired in legal mumbo-jumbo. We will see how the complaint goes and I will write back with a follow-up on the final deal and give Guardsman an opportunity to make good on this plan.

@Anonymous - spoken like a Guardsman representativ...

2011-08-22T08:46:08.848-04:00

@Anonymous - spoken like a Guardsman representative. The insurance is a scam and you know it.

as long as you file within 5 days the claim will n...

2011-08-21T20:13:25.532-04:00

as long as you file within 5 days the claim will not be denied, as simple as that, if you read the instruction it's in there

The company should review its policy regarding the...

2011-05-03T05:43:33.826-04:00

The company should review its policy regarding the furniture.