Thursday, March 18, 2010

Review: The Upper Crust Pizzeria Wellesley Delivery


The wait is over.  The Upper Crust Pizzeria, with locations in several upper crust Boston communities, has arrived in Wellesley.  Before tonight I've never had their pizza, but their tempting daily announcement of their pizza of the day always make me hungry.  Take today's by-the-slice special: Chorizo, carmelized onion, and banana pepper.  It's as if they're targeting me with a laser pointer saying: Come eat here! (I love chorizo and it's hard to find in the Boston area).

They opened the doors on their Wellesley location today Thursday March 18th, 2010 so we immediately rearranged our weekly Friday night pizza night schedule to try their delivery service.  I had a quick look at their menu and selected a combination we often order from other Wellesley pizza places: A large (18") Garden Veggie and a large Greek Salad.

Other pizza joints in town that we order from include Nick's Pizza (value leader), Bertucci's (still gets my vote for best tasting pizza and make sure you clip coupons for $5 off $20 or more in the Sunday paper), College Square Pizza (haven't ordered from there much lately), California Pizza Kitchen (more of a dine-in place if you ask me), and heck even Domino's when I'm in the mood for reliving the college experience (and their CinnaStix never disappoint).  There's no shortage of pizza in this town.

I was on hold for about 2 minutes and then placed my order.  They accept credit cards, which is nice, and told me it would be 45 minutes to an hour for delivery.  The pizza arrived in 35 minutes.  $33 tip included which seemed a little pricey to me.

The pizza looked pretty darn good as I hope you can see from the picture above.  The crust is on the thin side and a nice and soft for my taste.  Although it was large in size, the thin nature of the crust made the slices go down quickly.  The sauce is chunky with tomatoes.  I would have appreciated if the veggies were a little more well-done as the onions especially tend to be a little bitter when not sauteed completely or carmelized.  I also would have appreciated a little more salt or garlic flavor.  I don't think I'm a salt-fiend.  I rarely season my food with table salt but I thought the pizza could have used a little more flavor.

The salad was fresh, but nothing spectacular.  More ingredients than some greek salads we've had but pretty basic fare.  It included some pita bread.  Like many pizza take-out salads there never seems to be enough dressing.

Overall, 3 1/2 stars out of 5.  I'll look forward to trying their pizza again.  I'd like to visit in person for one of their special slices of the day which frequently sound irresistible.  I hear they have beer and wine at their Wellesley location too so that's a plus.  Great website too and a strong presence on Twitter.  They're rapidly expanding in the Boston area and appear to be doing really well.

Check 'em out:
The Upper Crust Pizzeria
99 Central Street
Wellesley, MA
781-235-5011
Follow @UpperCrustPizza on Twitter

Question of the Day: What do you think of Upper Crust?  Have you been to their Wellesley location yet?

Saturday, March 13, 2010

How To: Lease a New Car for a Rock Bottom Price

One of the most useful books I've ever read is "How To Buy Your New Car For a Rock-Bottom Price".  It is full of so many negotiating gems and written in such an entertaining and useful style- I couldn't put it down.  Consider the "Feel, Felt, Found" gambit to be used when the dealer tells you he can't go any lower on price.  Here's how the book advises you counter such a tactic: "I know how you feel.  My friends felt the same way when I told them I could get a car for below invoice.  But after doing my research I've found that you can sell me a car for under invoice.  And you will."  It is truly a book I would recommend to anyone who is in the market for a new car.

I've used techniques described in the book to successfully purchase several cars for just a few hundred dollars over invoice each.  However, the book doesn't go too deep into specific techniques for getting the best prices on lease deals.  I've always been intrigued by leases.  Especially when I've just completed an expensive repair on an out-of-warranty car.  I think to myself- that $1,600 I just spent on a brake job could have covered a lot of lease payments!

Recently, we were in the market for a new car.  I always keep an eye on models I'm interested in, and I like to stay flexible in terms of timing a new car purchase.  The other day while we were at the Honda dealer to pick up some new wiper blades for our CR-V a kind salesperson asked me if he could help me.  He showed me back to the parts counter and on the way we started talking about Pilots and Accords.  We set an appointment to come back in to sit down and talk more, but after a few days we agreed to cancel the appointment because I wasn't sure whether we needed another car, whether we wanted to buy or lease and whether we wanted a Pilot or an Accord.  But I asked him to drop me an E-mail if he ever had a smokin' deal on the cars I was interested in.

A few weeks later I got an E-mail showing some phenomenal purchase deals.  Pilots and Accords could both be had for a couple thousand dollars under invoice on in-stock inventory as part of an inventory reduction sale on 2010 models.  We were shopping in March of 2010 so it didn't feel like we were buying last year's cars, and I've never heard of such good pricing on Hondas so I made an appointment to come in for a test drive.

Although we loved the Pilot, when we ran the numbers it was just more money than we were willing to spend right now.  I really wanted another set of wheels however so I started thinking about an Accord lease.

Lease deals are interesting.  You know when you hear an ad on the radio or see one in print and it has all kinds of fine print?  It seems as if state consumer protection agencies demand car dealers disclose lots of information about lease deals but even when they do so, they don't do it consistently and they don't do it completely and understandably.  This makes comparing lease deals difficult and it also make determining your initial and monthly payments complicated.

Lease deals, especially those promoted by the manufacturer, are often unbelievably low.  The trick often lies in hidden additional down payments- even in deals claiming to offer "no money down".

Take for example this deal on Honda's website: 

"2010 Accord LX Sedan Featured Special Lease - Zero Due at Lease Signing
$0 down payment, $0 security deposit, $0 first month's payment, $0 due at lease signing
Lease Example with $0 due at lease signing for $250 a month for 36 months. For well-qualified buyers."

I think a reasonable person would assume that there's no money you're required to pay the dealer at the beginning of the deal but there is!  When you read on further in the details you'll find: 

"Dealer contribution may vary and could affect actual lease payment. Taxes, license, title fees, options and insurance extra."

Depending on how the dealer might toy around with their contribution, it's possible that this deal might not be attainable at your local dealer.  Further, they might want to sell you goofy lease insurance that protects you against nicks, dings, and minor upholstery damage.  In total it's not at all clear, even from reading through all the fine print, what the total cost of the lease deal will be.

In addition to the car manufacturer, you'll see ads in the newspaper like this one:

"2010 Accord LX Lease.  $0 Down and $183/month."
Fine Print: "Tax, Title, Reg, Customer Service Fee, Acquisition Fee, 1st mo payment Add'l"

Customer Service Fee?  Acquisition Fee?  How on earth would I know from looking at the ad what those charges are and more importantly whether those fees are reasonable or avoidable?  For those reasons, I sought out a lease deal that was truly NO MONEY DOWN and included only 36 monthly payments.  That's it.  That's IT.

One thing that frustrated me as I started looking around at lease deals is the way they all seemed to be for entry-level LX models.  The LX model is fine and all, but if I wanted to step up just a little bit to an EX or EX-L I felt like the advertised lease deal was effectively out the window and the negotiation started from scratch.

What I decided to do, and I think this worked well for me, was to make it clear I was ready to take advantage of the advertised lease deal to gain full clarity on any hidden costs.  The offer I took advantage of said "$0 Due at lease signing/$225 a month/monthly fees exclude tax".

I asked my salesperson to confirm there was no additional up-front costs due at lease signing.  That he was certain there were no hidden fees (like an acquisition fee) and that things like tax, title, and registration was rolled into the lease payments.  He confirmed this verbally, so I committed to lease the car over the phone and put $500 down on a credit card.  I then asked my salesperson to E-mail me complete lease details so I'd be sure there was no misunderstanding when it came time to sign.

When I received the E-mail confirming there were no hidden costs, I felt I'd locked up the LX at a great price.  I then set out to obtain a higher trim level with a similar lease configuration.  I sent the following E-mail back to the sales manager:

"So long as we're at 36 payments of $239.07 with no additional costs we should be good to go Friday morning.

One other thing I thought to mention from my discussions with John (who has been awesome to work with by the way)... I may have been interested in an EX or EX-L Accord, but John told me that the $0 due at signing only applied to the LX. I was thinking that, for example, if the LX has a negotiated
sales price of $17,687 and the EX has a negotiated sales price of $20,239 (estimating these numbers from your recent inventory reduction sale on Accords) that a proportional lease payment on an EX would be $257.46 (vs. $225 on the LX). However, things seemed to jump higher than that on the
Accord because the money required down was significantly higher in addition to the payment being higher. If there's a way to get an EX or an EX-L for a proportionally higher payment like $257.46 on the EX or $285.19 on the EX-L (while still having $0 due at signing) I might be interested in it. But if
it's truly the case that the $0 due at signing only applies to the LX then I'm fine with the LX.

Sorry if this confuses things when I'm fully ready to go with the LX. I just thought to mention it in case there is an opportunity for me to get into a more nicely equipped model and for you all to sell a slightly more expensive car. I'm not sure there's a color combination EX or EX-L that I'm interested in on the lot right now, but if there's a chance you'd entertain the pricing I'm talking about on the EX or EX-L feel free to have John give me a call on my cell phone today. Otherwise I'll see John
Friday morning to lease the LX at $225/month x 36 plus tax."

He called me back with numbers on the EX and EX-L that aligned very closely with what I proposed.  I was then free to choose from a reasonable menu of prices based on their color availability on the LX, EX, and EX-L.  I chose an EX because it was only $20 more a month and added a lot of nice options.  I thought this worked really well as compared to starting a negotiation from scratch on the EX because all of the terms were fixed and only the price varied.

Of course, none of this will work if you're dealing with a shady car dealership.  I leased the car from Bernardi Honda in Natick, MA and although I must have said to my salesperson a hundred times during the course of our transaction "no surprises now" I was pleasantly surprised that there were indeed no surprises or hidden expenses.  I highly recommend the dealership especially our salesperson John Dwyer (no relation) and service advisor Bobby Gazza.  Check out their latest deals HERE.

I hope this is useful as you consider buying or leasing your next car. 

Question of the Day: What do you think of leasing?  Smart money or sucker play?

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